Rishi Oberoi
TECHNICAL SPECIALIST at
Voice Secure Global
Transforming Sustainable Ideas into Secure, Scalable Cloud-Native Solutions
Customer-focused technical professional with experience supporting AI-driven, cloud-based, and API-connected web applications in Agile and Scrum environments. Brings a background in technical support, security-conscious debugging, defect triage, API and endpoint validation, root cause analysis, and quality assurance across complex workflows and production-facing systems. Experienced in analysing logs, network traffic, runtime behaviour, and system-level errors to support regression testing, fix verification, release readiness, and platform stability. Works effectively with developers, suppliers, stakeholders, and end users, combining teamwork, clear communication, and high-quality service delivery.
01 PORTFOLIO
SECURE CLOUD SYSTEMS & AI-DRIVEN APPLICATIONS
02 INDUSTRY SKILLS
QUALITY ASSURANCE & CUSTOMER SUPPORT
• Cloud Security Fundamentals (Azure & AWS)
• Support Tools (Zendesk, ServiceNow)
• Agile & Scrum Delivery (Jira)
• Technical Demos & Stakeholder Walkthroughs
• Contact Centre & CRM Integrations
• API & Endpoint Validation (cURL, JSON)
• Debugging (Browser DevTools, System Logs)
• Defect Documentation & Fix Validation
• C++, Python, TypeScript, HTML, CSS
• NoSQL Querying & Data Analysis (Cosmos DB)
03 Experience
CURRICULUM VITAE
Technical Specialist - Cloud and AI
Voice Secure Global · Full-time
May 2024 - Present
Glasgow, Scotland, United Kingdom · Remote
Windows 11 Deployment Engineer
NHS Greater Glasgow and Clyde · Contract
January 2024 – April 2024
Queen Elizabeth Hospital, Glasgow · On-site
Cyber Security Trainee - Upskill in Cyber
SANS Institute · Full-time
May 2023 – December 2023
London Area, United Kingdom · Remote
Quality Assurance Engineer - Software Automation
Tekbo · Full-time
July 2022 – April 2023
Clyedebank, Scotland, United Kingdom · On-site
Quality Assurance Engineer - German Localization
Pole To Win · Full-time
April 2018 – January 2020
Glasgow, Scotland, United Kingdom · On-site
Quality drives every system I work on. From validating AI-driven platforms and cloud applications to testing enterprise infrastructure, I focus on software quality that improves reliability, strengthens release confidence, and supports secure, predictable system behaviour. My approach to quality engineering helps complex systems remain robust, accountable, and ready for real-world use.
04 EducatioN
UNIVERSITY & CERTIFICATIONS
Diploma of Higher Education: Technological Education
University of Glasgow
Systems and Integrating Technology, Electricity and Electronics, Mathematics, Engineering Mechanics, Computer Aided Design, Technology Craft Workshop, Teacher Education.
August 2023
Certificate of Higher Education: Computer Games Design
Glasgow Caledonian University
Computer Architecture, Games Programming, Computer Networking, Human Computer Interaction, Mathematics for Computer Games.
July 2019
Certificate of Completion: Security Essentials 401 - Network, Endpoint, and Cloud (AWS & Azure)
SANS Institute
Network Security & Cloud Essentials, Defence-In-Depth, Vulnerability Management And Response, Data Security Technologies, Windows and Azure Security, Linux, AWS and MAC Security.
September 2023
Certificate of Completion: Security Foundations 275 - Computers, Technology, and Security
SANS Institute
Computer Components, OS and Virualization, Linux, The Web, Networking, Servers and Services, Programming, SQL, PHP, Python, Computer Forensics, Windows, Advanced Computer Hardware, Security, Offensive Security, Network and Computer Infiltration.
August 2023
CONTACT
For business inquiries please contact me over LinkedIn or the portal on the right.
I am looking forward to working with you.
Thank you for visiting my website.
Have a great day!
